Secure Cabinet
Staff hold your mail and hand it to you at the counter during regular counter hours.
$179 total upfrontSmall personal · 6 months
$144 rental + $35 initial setup · no tax
Private mailbox rental • Charlotte, NC
Private mailbox rental in Charlotte, handled locally
Secure Cabinet from $179 upfront with setup—or choose 24-hour access to your own physical box.A street-style mailing address at 3020-I Prosperity Church Rd, Charlotte, NC 28269. Mailbox service is provided at The UPS Store in Mallard Crossing.
- 6 monthsSmall personal starting term
- 24-hourphysical mailbox access
- No taxon mailbox rental and setup
Two ways to collect your mail
Choose your pickup option
Packages for both options: staff-held packages are collected during counter hours. 24-hour box access does not include after-hours package collection.
No tax or key deposit. No additional renewal fee. Business plans start at a different price; optional forwarding is quoted individually.
Compare every plan and rental termGoogle reviews for our location
Mailbox service at The UPS Store #2181
Google reviews are for The UPS Store at 3020-I Prosperity Church Rd, where mailbox service is provided, and cover the location’s services generally. Ratings and review counts can change.
Read current Google reviewsMail handled locally
A steadier place for personal and business mail
Separate important mail from your front porch, apartment office, or changing schedule—with straightforward local help when questions come up.
A professional address
Use a street-style Charlotte mailing address with your assigned PMB number for mail addressed to you or an authorized organization.
Two pickup options
Choose lower-cost Secure Cabinet pickup during counter hours, or upgrade to an assigned physical mailbox with 24-hour access.
Packages from all carriers
Mailbox customers can receive carrier deliveries under the signed mailbox agreement and current package policies.
More home-address privacy
Keep a residential address off routine mail and many public-facing business materials, while verifying each regulated use separately.
Lower-cost option
Secure Cabinet from $179 with setup
Staff hold your mail in a secure cabinet for pickup during regular counter hours. Small is personal only; Medium and Large are business plans chosen by mail volume.
Compare Secure Cabinet and physical mailbox pricesSmall
Personal onlySecure Cabinet
6-month term
$144 term+ $35 setup = $179 total upfront · no tax$24/month equivalent; paid upfront
12-month term
Ask about Small$274 term+ $35 setup = $309 total upfront · no tax$22.83/month equivalent; paid upfront
Medium
BusinessSecure Cabinet
6-month term
$174 term+ $35 setup = $209 total upfront · no tax$29/month equivalent; paid upfront
12-month term
Ask about Medium$334 term+ $35 setup = $369 total upfront · no tax$27.83/month equivalent; paid upfront
Large
Business / high volumeSecure Cabinet
6-month term
$210 term+ $35 setup = $245 total upfront · no tax$35/month equivalent; paid upfront
12-month term
Ask about Large$420 term+ $35 setup = $455 total upfront · no tax$35/month equivalent; paid upfront
The selected term total and $35 setup fee are paid in full upfront. Monthly figures are equivalents only. Call to confirm current availability. Prices subject to change. An activated mailbox rental cannot be canceled early during the agreed rental term; the signed mailbox agreement controls.
Who it is for
One local address for the way you work and move
A private mailbox can make everyday mail easier to organize, but acceptance for regulated or institution-specific uses is never automatic. Verify a specific use before relying on the address.
See business mailbox details- 01Small businesses and contractors
- 02Remote and home-based professionals
- 03People protecting a home address
- 04Travelers needing a stable local pickup point
- 05Online sellers separating business mail
A clear start
From availability call to your assigned PMB
USPS rules require identity verification and Form 1583. The website never collects your IDs or completed form.
- 1Call to check availability
- 2Choose Secure Cabinet or a physical box
- 3Bring two acceptable, current IDs
- 4Complete and witness Form 1583
- 5Receive your PMB address
- 6Update senders with the correct format
Compare the details
Private mailbox or PO Box?
Both can provide a consistent place for mail. Charlotte Mailbox offers a lower-cost Secure Cabinet option with staffed pickup during counter hours, plus assigned physical mailboxes with 24-hour access. Both use a street-style PMB address and accept packages from all carriers for mailbox customers.
Some participating USPS Post Offices offer Street Addressing and may accept private-carrier packages subject to local participation and restrictions. Compare your local Post Office’s exact features, hours, and rules with what matters to you.
Read the private mailbox vs. PO Box guideCharlotte MailboxSecure Cabinet from $179 with setup*Physical box with 24-hour accessAll-carrier package acceptance†
*Six-month Small personal rental plus setup, paid upfront; no tax added. †For active mailbox customers. Staff-held packages are collected during counter hours with either option.Address it right
Keep the location’s “I” and your PMB number distinct
The physical address already includes unit I. Your assigned private mailbox number comes later on the same address line as PMB ###.
See the complete PMB formatting guide Correct PMB format
Customer Name3020-I Prosperity Church Rd PMB ###
Charlotte, NC 28269
Replace ### with your assigned private mailbox number. Use PMB for this location, which already has unit I. The PMB number is separate from the building unit; do not call it “Suite.”
Practical answers
Before you call or visit
What is a private mailbox?
A private mailbox, or PMB, gives you an assigned mailbox number at a commercial mail receiving location. You receive a street-style mailing address and pick up mail locally under the terms of your signed mailbox agreement.
What identification do I need?
Each adult applicant generally needs two current, unexpired IDs: one acceptable government-issued photo ID and a different acceptable ID that verifies the physical address. The same driver’s license or state ID cannot serve as both. Call before visiting because USPS requirements can change.
Can my mailbox receive packages from different carriers?
Yes. An active mailbox can receive packages from all carriers. Collect staff-held packages during counter hours with either pickup option. Before sending large or heavy items, unusually frequent deliveries, items needing special handling, or deliveries you cannot collect promptly, coordinate with the counter. Handling depends on the item and your signed agreement.
What is the difference between Secure Cabinet and a physical mailbox?
With Secure Cabinet, staff hold your mail in a secure cabinet and retrieve it for you during regular counter hours. It is the lower-cost option and does not include scanning, an online portal, or 24-hour self-service access. A physical mailbox gives you an assigned box that you can access 24 hours a day. Staffed help and package pickup follow posted counter hours for both options.
Is mail forwarding available?
Yes, paid forwarding is available for mailbox customers and is quoted individually. The quote covers the applicable postage and service charges. Discuss your destination, schedule, eligible mail, and any restrictions with the counter before arranging forwarding.
Can it be used as a registered-agent or government-license address?
No eligibility is promised for registered-agent, licensing, driver-license, bank-account, business-filing, Google Business Profile, or other regulated uses. Ask the responsible agency or institution what it accepts before signing up.
How much does a Charlotte mailbox cost?
Small personal service starts at $179 total upfront for six months of Secure Cabinet ($144 rental + $35 initial setup), or $215 for a physical mailbox ($180 rental + $35 initial setup). No tax or key deposit is added to these mailbox prices. Medium and Large business plans and twelve-month terms are also available. Monthly figures are equivalents only, not monthly payment options. Optional paid forwarding is quoted individually.
Is there a setup fee?
A $35 initial setup fee applies in addition to the selected rental term on standard plans. A published special offer may waive that fee under its stated terms. The rental term is paid in full upfront. There is no tax or key deposit, and no additional renewal fee.
Mallard Crossing, Charlotte
Call first, then visit prepared
3020-I Prosperity Church RdCharlotte, NC 28269
Convenient to University City, Northlake, Highland Creek.
Regular counter hours
- Monday–Friday
- 8:30 AM–8:00 PM
- Saturday
- 10:00 AM–4:00 PM
- Sunday
- 12:00 PM–5:00 PM
Holiday and special-event hours may vary. Call before a time-sensitive visit.