Optional paid service

Paid mail forwarding for Charlotte mailbox customers

Arrange to have eligible mail re-mailed from your Charlotte PMB. Forwarding is quoted individually, including applicable postage and service charges.

Your mailing address after activation

Correct PMB format
Customer Name
3020-I Prosperity Church Rd PMB ###
Charlotte, NC 28269

Replace ### with your assigned private mailbox number. Use PMB for this location, which already has unit I. The PMB number is separate from the building unit; do not call it “Suite.”

Mailbox service at The UPS Store #2181 in Mallard Crossing. Your own PMB number is assigned at signup.

Counter hours and directions →

Mail when you are away

A local mailbox with an agreed forwarding plan

Paid mail forwarding can help mailbox customers who travel, work on the road, split time between locations, or need eligible mail sent onward. It is arranged as part of the customer relationship rather than assumed for every mailbox.

Forwarding is quoted individually. The quote includes applicable new postage and service charges. Discuss your destination, schedule, eligible mail, preparation, restrictions, and timing with the counter before arranging it.

Questions to settle
  1. Where should eligible mail be sent?
  2. How often should forwarding be arranged?
  3. What mail is eligible under current terms?
  4. What postage and service charges apply?
  5. How should changes be communicated?
Before signup

Complete the applicable Form 1583 delivery details

For mail transferred to another address, complete the applicable delivery information on Form 1583. Discuss the forwarding arrangement with the counter. This service concerns physical mail; the website does not provide scanned mail or an online inbox.

Review the Form 1583 signup process
Plan first

Choose an active mailbox service

Forwarding is a paid option for mailbox customers using Secure Cabinet or a physical mailbox. Start by comparing personal and business term prices.

Compare mailbox options and prices

Forwarding FAQ

Confirm the working details

Is mail forwarding available?

Yes, paid forwarding is available for mailbox customers and is quoted individually. The quote covers the applicable postage and service charges. Discuss your destination, schedule, eligible mail, and any restrictions with the counter before arranging forwarding.

Are term prices paid upfront or monthly?

When opening a mailbox on a standard plan, the selected six- or twelve-month rental term and the $35 initial setup fee are paid in full upfront. No tax or key deposit is added. The monthly amounts shown are equivalents for comparison only, not monthly payment options.

What happens to mail after I close the mailbox?

Before your term ends, contact the counter to arrange any permitted transfer and update your senders. USPS Form 1583 places responsibilities on both the applicant and the receiving agent; re-mailed pieces require new postage. The signed agreement controls the local procedure. A standard USPS change-of-address request does not redirect mail from a private mailbox.

Call or send a general inquiry about forwarding

Local help, seven days a week

Set up forwarding around your needs

Call with your destination and likely schedule for an individual forwarding quote and eligibility details.

Questions or availability?Call 980-250-0591