Mallard Crossing • Charlotte, NC 28269

Call or visit Charlotte Mailbox

Call to compare Secure Cabinet and physical mailbox availability, review the upfront term price and $35 setup fee, or ask about package and forwarding policies.

Your mailing address after activation

Correct PMB format
Customer Name
3020-I Prosperity Church Rd PMB ###
Charlotte, NC 28269

Replace ### with your assigned private mailbox number. Use PMB for this location, which already has unit I. The PMB number is separate from the building unit; do not call it “Suite.”

Mailbox service at The UPS Store #2181 in Mallard Crossing. Your own PMB number is assigned at signup.

Counter hours and directions →

Talk or visit

Prosperity Church Road counter

Address
3020-I Prosperity Church Rd
Charlotte, NC 28269
Open directions

Mailbox service is provided inside The UPS Store #2181 in Mallard Crossing Shopping Center at Mallard Creek and Prosperity Church Road. Look for The UPS Store sign and enter the store for staff-held mail, packages, and signup. The location serves Charlotte customers including University City, Northlake, and Highland Creek.

Free parking is available in front of the store. For help with a large package or finding the entrance, call before arriving. After-hours physical-box access instructions are provided to account holders at signup.

View the official operating-store listing ↗

Regular counter hours

Monday–Friday
8:30 AM–8:00 PM
Saturday
10:00 AM–4:00 PM
Sunday
12:00 PM–5:00 PM

Holiday and special-event hours may vary. Call before a time-sensitive visit.

Have this information ready

  • Personal or business mailbox use
  • Secure Cabinet or physical mailbox preference
  • Names of every intended adult or business recipient
  • Expected mail and package volume
  • Desired start timing
  • Any forwarding or package-policy questions

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Send a mailbox inquiry

Provide your name, personal or business use, and a phone number or email so we can reply. Phone calls are the fastest way to check current availability.

Do not submit Social Security numbers, identification documents, payment details, or completed USPS forms. We use the contact details you provide only to respond to this inquiry. See our privacy policy.

Prefer to talk now? Call 980-250-0591.

Questions or availability?Call 980-250-0591